Data Center
Colocation Services

+Colocation Services

Colocation has become a popular option for organizations with mid-size IT needs as it enables the organization to focus on its core business and the IT staff can focus on critical internal IT requirements, instead of the logistical support needs which underlie the work.
Features
  • Network connectivity
  • 24 X 7 X 365 NOC support
  • Cooling
  • Higher reliability, availability & performance
  • Specialized staff
  • Physical security (including video surveillance, biometric and badge access, logging, etc.)
  • Real-time live monitoring
Hosted & Managed Services

+Hosting Services

Hosting Service offers a catalogue of various types and makes of Server Hardware, Operating Systems and Software that are available to the customer to choose from and decide on the desired hosting service. The hosting service comes with a very attractive monthly rental and obviates the necessity of the customer for shelling out huge initial CAPEX. The hosting service options include:

Shared Hosting
– wherein one server is shared between more than one customer

Dedicated Hosting
– wherein a server of specified configuration is blocked for use by only one customer

+Managed Services

Managed Services include various services that relate with activities required to be done by system engineers to monitor, manage and maintain the good health of various IT services for an organization. Various services it provides are:

OS Support Services
It includes installation, monitoring and maintenance of the OS on the customers' server at any point of time by the trained engineers in the Data Center. It also involves trouble shooting and patch updates as and when required. Customer gets a healthy OS environment of his choice that he will want to work with all the time. Services are provided on all popular OS. Customer will always get a Server with the OS of his choice for further deploying his applications.

Database Support Services
It includes installation, monitoring and maintenance of the Database by the Database Administrator and ensuring that it is always available to the customer to continue with his work without worrying about the Database basic maintenance operations. It also includes installing Database applications, updates, patches and service packs, allocating system storage for the database, creating and maintaining user administration, performance tuning of the database application with respect to optimal memory and space.

Backup Services
It includes assistance in managing customer's data backup in a systematic manner after consulting the customer, assessing customer backup requirements, administering data backup and restoration processes. With this service the customer offloads all his data storage and archival worries onto the data centre engineers.

Network Services
It includes management of various types of network devices like switches and routers by monitoring at the NOC and thereby maintaining good health of the IT network of the organization.

Security Services
It includes multiple services that secure the customer network from various security threats. Various services available are:

Managed Firewall
It includes firewall installation, provisioning and policy management for the firewall as per customer requirements. Additional features are content filters, network monitoring for virus, gateway monitoring, anti-spyware and e-mail filtering.

Managed Intrusion Prevention
It includes the management of intrusion detection and prevention sensors, fine-tuning of rule sets and algorithms for intrusion prevention services. It includes capabilities like security event monitoring, analysis, response and escalation procedure definition for various types of intrusions. Both, Host Intrusion Prevention Service (HIPS) and Network Intrusion Prevention Service (NIPS) are offered out of our Data centers.

Vulnerability Management
It includes a detailed analysis of the customer network of hardware, software and networking components from the perspective of identifying areas vulnerable to external attacks and suggesting preventive solutions. It includes analysis of the customer applications and fine tuning the open ports in the Operating System for making the OS implementation more robust.

Remote Infrastructure Management (RIM)
RIM mainly deals with IT infrastructure and applications. Here the infrastructure components are managed remotely by the NOC team and specialized staff as an off-site support. The man power resources are available either on a shared basis or on a dedicated basis. The services covered under RIM are:
  • Service desk / Help desk
  • Storage management
  • Proactive monitoring of server and network devices
  • Application support
  • Workstation management
  • IT security management
  • Server management

+Cloud Services

  • SaaS Software as a Service
    • Exchange as a Service
    • Microsoft Office
  • PPaaS - Platform as a Service
  • IaaS - Infrastructure as a Service
    • DaaS – Desktop as a Service
    • Virtualization (Microsoft Hyper V)
    • Storage as a Service
  • CaaS - Communication as a Service
    • Microsoft Lync
  • SecaaS - Security/Firewall as a Service
Benefits of Cloud Services
  • Agility
  • Application programming interface
  • Cost
  • Device and location independence
  • Multi-tenancy
    • Centralization
    • Peak-load capacity
    • Utilization and efficiency
  • Reliability
  • Scalability
  • Performance
  • Security
  • Maintenance

SaaS – Software as a Service
Also, referred to as "on-demand software", it is a software delivery model in which software and its associated data are hosted centrally and are typically accessed by users using a thin client and a web browser over the Internet. SaaS has become a common delivery model for most business applications, Including Accounting, Collaboration, Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), Invoicing, Human Resource Management (HRM), Content Management (CM) and Service Desk Management.
  • No client/server software installation or maintenance
  • Easing internal IT pains
  • Shorter deployment time
  • Redistribution of IT budget
  • Global availability
  • Application with single configuration, making development testing faster
  • Service Level Agreement (SLA)
  • Easier identification of areas worthy of improvement
  • Constant, smaller upgrades
  • Application vendor access to all customer data, expediting design and testing


Hosted Exchange Solutions
Hosted Exchange Solution service is a business-class provider of Hosted Exchange E-mail. We reliably host and manage your e-mail communications so that you don't have to deal with the hassle or the expense. Our exchange hosting enables companies of all sizes to have flexible, easy-to-use business-class messaging.
  • Remote, centralized storage e connection
  • Advanced spam protection & secure
  • Your company domain name
  • Secure Outlook Web Access (OWA)
  • Unlimited e-mail aliases
  • ActiveSync Wireless Device Synchronization
  • Group enabled outlook features
  • Full daily tape backup
  • Antivirus protection
  • 100% committed uptime & SLA
PaaS- Platform as a Service
PaaS services provide a computing platform and a solution stack as a service.

PaaS offerings facilitate the deployment of applications without the cost and complexity of buying and managing the underlying hardware and software and provisioning hosting capabilities, providing all the facilities required to support the complete life cycle of building and delivering web applications and services entirely available from the Internet.

PaaS offerings include facilities for application design, application development, testing, deployment and hosting as well as application services such as team collaboration, web service integration, database integration, security, scalability, storage, persistence, state management, application versioning, application instrumentation and developer community facilitation.

Through this service customer can provide for his own software development platform and computing resources to build and test applications that are built in the "cloud" using a variety of technologies. It simplifies orchestration of different cloud services, development, testing and production environments (servers, storage, bandwidth, etc.). Environments can be scaled up & down at the click of a button, it addresses code & data privacy, security and scalability. We provide services for all popular development platforms.

Features
  • Develop, test, deploy, host and maintain applications in the same integrated development environment
  • Cost effective
  • Multi-tenant architecture
  • Integration with web services and databases
  • Support for development team collaboration
  • Utility-grade instrumentation
  • Pay per use billing
IaaS – Infrastructure as a Service
Infrastructure as a Service is sometimes referred to as Hardware as a Service (HaaS). Infrastructure as a Service is a provision model in which an organization outsources the equipment used to support operations, including storage, hardware, servers and networking components. The service provider owns the equipment and is responsible for housing, running and maintaining it. The client typically pays on a per-use basis.
  • Utility computing service and billing model
  • Pay as you use
  • Virtualized environment
  • Software licensing (optional)
  • Customized virtual machine configurations
  • Virtualized instances deployment
  • Management & monitoring 24 X 7 X 365
  • Network, storage & security
  • Broad networking, VLAN support, robust internet connectivity, MPLS
  • Integrated backup and restore
Desktop as a Service (DaaS)
Desktop as a Service (DaaS) is also called virtual desktop or hosted desktop service. Storage is a critical part of any desktop virtualization solution. Desktop virtualization software allows you to deploy and manage desktop environments and applications centrally. You can provide user access to a virtual desktop over standard network infrastructure without affecting your users' level of control over their desktop environments.
  • Simpler provisioning of new desktops
  • Reduced downtime
  • Lower cost of deploying new applications
  • Desktop image-management capabilities
  • Longer refresh cycle for client desktop infrastructure
  • Secure remote access to an enterprise desktop environment
Basic Computing Service Terminal , Keyboard , Mouse , Monitor , CAL's Space in MB on Storage
Basic MS Office Service MS Office License (Standard Components) with Software
Advanced Office Service MS Office Licenses (Professional Components) with Software
Basic Browsing Service Internet Browser License with Software
Antivirus Service Antivirus CAL's
Application hosting Client Application with CAL License
Virtualization (Microsoft Hyper V)
Delivers high levels of availability for production workloads through flexible and dynamic management while reducing overall costs through efficient server consolidation via:
  • Better flexibility
  • Desktop, server, application virtualization
  • Live migration
  • Cluster shared volumes
  • Hot addition/removal of storage
  • Processor compatibility mode for live migration
  • Improved performance
  • Improved memory management
  • TCP offload support
  • Virtual Machine Queue (VMQ) support
  • Improved networking
  • Greater scalability
  • At 64 logical processor support
  • Enhance green IT with core parking
Storage as a Service
Storage as a Service is a business model in which the service provider gives storage space on rent in their storage infrastructure.

In the enterprise, Storage as a Service vendors are targeting secondary storage applications by promoting Storage as a Service as a convenient way to manage backups. The key advantage to Storage as a Service in the enterprise is through cost savings -- in terms of personnel, hardware and physical storage space. For instance, instead of maintaining a large tape library and arranging to vault (store) tapes offsite, a network administrator that uses Storage as a Service for backups could specify the data on the network.
  • Cost effective
  • Zero capital expenditure
  • Scalability
  • Secure
  • Pay as you go
  • Maintenance
  • Cloud based
  • Backups
CaaS – Communication as a Service
CaaS (Communications as a Service) is beginning to flourish. As companies evaluate the cost, time and flexibility advantages, CaaS becomes a desirable tool, businesses can use to quickly respond to changing markets. A closer look at CaaS reveals that proper CaaS deployments are built upon the same basic principles used by good premise based implementations. The primary determining factors for selecting a CaaS methodology are:
  • Initial cost
  • Recurring cost
  • Functionality
  • Connectivity
  • Security
  • Administration
  • Business continuance/disaster recovery
  • Survivability
  • Investment in existing equipment
Microsoft Lync 2010
Delivers complete presence, instant messaging, conferencing and enterprise voice capabilities through a single, easy-to-use interface that is consistent across PCs, browsers, and mobile devices.
  • Instant messaging and presence
  • Audio video and web conferencing
  • Mobility
  • Enterprise voice
  • Group chat
  • Platform extensibility
  • Public IM connectivity
  • Federation
  • Management and operations
  • Unified communications
SecaaS - Security as a Service
Security as a Service offers services that secure the customer network from various security threats. Various services it offers are:
  • Data Loss Prevention (DLP)
  • Identity and Access Management (IAM)
  • Web & e-mail security
  • Security assessments
  • Intrusion & Security Information and Event Management (SIEM)
  • Encryption
  • Business continuity and disaster recovery
  • Network security

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